Home>Terms and Conditions

Crave Beauty Policies, Terms, Conditions
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Crave Beauty, Copyright © 2010, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard,  American Express and Discover. Credit/Debit card processing is also available via the Paypal system. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order. If you prefer to order by telephone, or via email, you may reach us at 1-888-447-7298 or at Crave.Help@gmail.com.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We do not accept money orders, cashier’s checks, personal checks, or company checks unless by special arrangment. Please contact us if you wish to pay via these methods. Orders are only processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days for clearance of funds before the order is processed. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. Due to Federal regulations some products may have to ship seperately via ground transportation.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Crave Beauty reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Refund or back order will be provided to complete order in full..
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Crave Beauty signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00 PM  , or by the next business day if your order is received after this time and for orders received on Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping and receive a full and prompt refund. You may also choose to add an out-of-stock item to your wish list by clicking the Wish List icon on each product page.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders only, to keep you updated on your orders and to personalize your shopping experience. 

No credit card information is stored on our site for your security and protection.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Crave Beauty site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Crave Beauty is not responsible for the actions of third parties.
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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment errors that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
 
Other returns due to change of mind or general dissasatisfaction with products are restricted to products in unopened/unused condition suitable for resale. Used or products out of the original packaging will not be refunded.
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Shipping Policy  by 
Shipping Time -- Most orders received before 5:00 PM will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Sunday or national holidays.
 
Crave Beauty Corp cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Crave Beauty or other parties only as an estimate.
Shipping is free of charge to all US resident customers for orders in excess of $75.00. Shipping method/carrier will be decided by Crave Beauty and customers advised. Shipping method is usually via the United States Postal Service, but we reserve the right to ship via alternative method if we deem necessary. Shipping charges below that order amount are at cost plus packaging for USPS delivery dependent upon the weight of the package and destination.
 
Shipping is available to the credit card billing address of record only.  Packages with a value in excess of $150, or at managements discretion, will be shipped with a requirement for an in-person adult signature for delivery. If the package is not signed for by the addressee, package will be returned to Crave Beauty and a refund (minus shipping costs) will be provided.
 
International orders ship via USPS worldwide with expedited and economy methods available. Insurance is available at checkout and highly recommended.

Crave Beauty Corp is not responsible for packages lost/destroyed in the mail unless insured. Please note, insurance coverage is for the goods amount only, it does not cover the cost of postage, and this cost is not refundable.
 
Crave Beauty cannot be responsible for packages lost overseas. Proof of shipment will be provided. We have no control over, nor responsibility for delivery once your package has left the USA. Insurance is recommended to protect against these occurrences and to mitigate loss.
 
Customer must be aware of the customs & import regulations for your country of residence before ordering.  Customer assumes all risk for international shipments, if insurance has been purchased at checkout a goods claim can be submitted after 30 days if package is lost of destroyed. 
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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the states of North Carolina or Michigan. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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